Responsible Gaming

Spinrise Casino is committed to promoting a safe, balanced and informed approach to online gambling. Gambling should be treated as entertainment, not as a way to make money or solve financial problems. This page explains practical ways to stay in control, identify signs that gambling may be becoming difficult to manage, and find support when it is needed.

Games Worth Trying

Bucks detective

7777gaming

Toki Time

thunderkick

3 Fortune Trees

kendoo

Energy True Blitz

truelab

Grab more Gold!

3oaks

Rooster Run

mascot

Gamble responsibly

Gambling is a form of paid entertainment. Outcomes are determined by chance or the applicable game rules, and no strategy can guarantee a win. Past results do not predict future results. You should only gamble with money you can afford to lose after essential living costs, financial commitments and other priorities have been covered.

Table of contents

Before you play, consider setting a personal budget for both time and money. Decide how much you are comfortable spending during a session, week or month, and avoid changing that decision while you are gambling. A limit is most useful when it is realistic, clearly understood and followed consistently.

Gamble for entertainment rather than as a source of income.
Set a spending limit before you begin and stop when it is reached.
Set a time limit and take regular breaks away from the screen.
Keep gambling separate from money needed for rent, bills, food, savings or other essentials.
Avoid gambling when you are upset, stressed, tired, intoxicated or trying to recover losses.
Never borrow money, use credit intended for other purposes or sell possessions to fund gambling.
Do not chase losses by increasing stakes or continuing to play for longer.
Keep your account details secure and do not allow other people to gamble through your account.
Review your gambling activity regularly and be honest about how it affects your finances and wellbeing.

Taking a break can help you maintain perspective. Move to another activity, spend time with family or friends, exercise, or complete a task unrelated to gambling. If gambling stops feeling enjoyable or begins to create stress, it is a good time to pause and consider support.

Tools to help you stay in control

Depending on the features available on your account, responsible gaming tools may allow you to manage your gambling activity. These tools can include deposit or spending limits, loss limits, session reminders, reality checks, temporary time-outs and longer periods of account self-exclusion. Available settings, processing times and conditions may vary.

Limits and time-outs

A deposit or spending limit can restrict the amount you add or use within a selected period. A session reminder can prompt you to review how long you have been playing. A temporary time-out can prevent access for a chosen period, where available. These tools are intended to support your own plan and should be set before gambling whenever possible.

Self-exclusion

Self-exclusion is a stronger measure for people who want to stop gambling for a defined period or longer. If you request self-exclusion, access to the relevant gambling account or service may be restricted according to the applicable process. Self-exclusion should be taken seriously. Do not create another account, use another person's account or ask someone else to place bets on your behalf while excluded.

If you would like to use a responsible gaming feature, review the options available in your account or contact the relevant customer support channel through the website. We will not invent or assume a limit, time-out period or self-exclusion condition. Please read the information shown at the time you select a tool so you understand how it operates.

Protecting young people and vulnerable people

Gambling services are intended for adults who meet the applicable age and identity requirements. Keep your login details, devices and payment methods secure, and use appropriate parental controls where children may access your devices. Do not permit a child or another unauthorised person to use your account. If you believe someone else has accessed your account, change your password and seek assistance through the website's support process.

Recognising when gambling may be a problem

Problem gambling can affect people in different ways. It is not defined only by the amount of money lost. Gambling may be becoming difficult to control if it is affecting your mood, relationships, work, study, health or ability to meet financial responsibilities.

Spending more time or money gambling than you intended.
Thinking about gambling frequently or feeling restless when trying to stop.
Chasing losses or believing that a win is needed to resolve financial problems.
Hiding gambling activity, losses or account information from family or friends.
Borrowing money, missing bills or using savings to continue gambling.
Feeling anxious, guilty, irritable, low or distressed because of gambling.
Gambling to escape problems, loneliness, stress or difficult emotions.
Arguing with people close to you about gambling.
Neglecting work, study, health, sleep or other responsibilities.
Trying to stop or cut back but being unable to do so.

One or more of these signs does not mean you should feel ashamed. Gambling concerns are common and support is available. Speaking with a trusted person early can make it easier to take practical steps. You can also choose to stop gambling without waiting for the situation to become more serious.

A simple self-check

Ask yourself whether gambling is within your budget, whether you can stop when you planned to stop, and whether you would be comfortable telling someone you trust how much time and money you spend. If the answers cause concern, pause your gambling, use an available restriction or self-exclusion tool, and seek independent help.

Getting help and taking action

If gambling is causing difficulty, consider taking the following steps: stop playing, withdraw yourself from gambling situations, review your finances, and tell someone you trust what is happening. You may also wish to ask your bank about available gambling transaction controls, where offered, and remove saved payment methods from gambling accounts.

Take an immediate break from gambling and avoid trying to win back losses.
Use the account limit, time-out or self-exclusion options available to you.
Speak with a qualified gambling counsellor, psychologist, doctor or financial counsellor.
Tell a trusted family member or friend and ask them to help you maintain your plan.
Contact an Australian state or territory gambling support service for confidential information and counselling.
If gambling has contributed to debt, seek independent financial counselling before making further payments or borrowing money.

Support services in Australia can provide confidential advice about gambling, relationships, emotional wellbeing and financial concerns. The most suitable service may depend on where you live. Search official Australian, state or territory government websites for current gambling-help options and contact methods. You can also speak with your general practitioner or another qualified health professional.

If you feel at immediate risk of harming yourself or someone else, call emergency services or attend the nearest hospital emergency department. If you are experiencing severe distress, seek urgent assistance from a qualified health professional or an Australian crisis support service. You do not have to manage a gambling concern alone.

Spinrise Casino provides responsible gaming information to help players make informed choices. This information is general and is not a substitute for professional medical, psychological, legal or financial advice. Please use the support and account-management options available through the website, and seek independent assistance whenever gambling is affecting your life.